Public Health inspects businesses that:
- Prepare, sell or distribute food to the public
- Offer a personal service to the public
- Operate a licensed child care centre
- Have recreational water (including public pools and spash pads)
- Are operated by a regulated health professional (but only when we receive a complaint against them)
Opening a business?
If you’re opening a food business (including a restaurant, cafeteria, grocery store, hotdog cart or catering vehicle), follow these steps.
Before opening a new personal service business or licensed child care centre, call us at 1-800-265-7293 ext. 4752 to review your business plans (including services offered, age groups, food service, etc).
If you plan to open a business within the City of Guelph, call the City of Guelph’s licensing coordinator at 519-822-1260 ext. 2551 to:
- Submit a business license application
- Arrange for other inspections
Food premises inspections
Public Health inspects food premises to ensure compliance with the Ontario Food Premises Regulation 562. These include restaurants, food carts, institutions that serve food (e.g., child care centres, long-term care facilities), grocery stores and convenience stores that serve food as well as catering companies. Inspections are conducted between one and three times per year depending on the types of food prepared and people served.
Personal service settings inspections
Public Health inspects personal service settings to ensure compliance with Infection Prevention and Control Best Practices for Personal Services Settings. These include salons and spas, tattoo and piercing studios, esthetics providers (e.g., tanning salons), and places that offer manicures/pedicures. Inspections are conducted once a year and additional inspections may be conducted if a complaint is received.
Licensed child care centre inspections
Public Health inspects licensed child care centres to ensure adherence to infection prevention and control practices and food safety regulations. Infection control inspections are conducted once a year. Additional inspections may be conducted if a complaint is received or if an outbreak is declared.
Farmers’ markets and special events
We inspect vendors at farmers’ markets and special events who provide food to the public, or offer a personal service to the public (including tattooing, body piercing, nail services, etc.). Both market and event organizers, as well as vendors have forms to complete and provide to Public Health sometimes as early as 60 days before the event.
Public Health is required to disclose information gathered during inspections. Any member of the public can request information about any inspection through a Freedom of Information request (FOI). Certain inspection results are made public through our CheckBeforeYouChoose.ca website.
Tickets, orders, closures and infection control complaints are also posted publicly on our website.