Update on our phone lines

Public Advisory

Due to reported service interruptions with toll-free numbers, please use our 519-822-2715 phone number when contacting us, including for our COVID-19 call centre.

Ext. 7006 (for health-related questions) Monday-Friday 9 a.m. – 6p.m. and Weekends 9 a.m. - 3:30 p.m.
Ext. 4020 (for non-health-related general questions about COVID-19 incl. business or workplace concerns, social distancing questions or non-emergency reporting questions) Monday-Friday 9 a.m. - 4 p.m.

Please note, our COVID-19 Call Centre hours have been updated starting Monday, April 20.