Review the provincial regulations for requirements in each Zone:
- O. Reg. 82/20 (Lockdown)
- O. Reg. 263/20 (Red – Control)
- O. Reg. 364/20 (Green – Prevent, Yellow – Protect, and Orange – Restrict)
Please also refer to the Ontario COVID-19 response framework: keeping Ontario safe and open, for a summary of the regulatory requirements under each zone of public health measures.
WDGPH Guidance Documents
- COVID-19 Guidance for Restaurants and Other Food Premises - Updated Feb 22, 2021
- COVID-19 Guidance for Mobile Food Vendors
- COVID-19 Guidance for Farmers’ and Fresh Food Markets
- COVID-19 Guidelines for Grocery and Retail Stores
- COVID-19 Guidance for Emergency Food Providers/Food Banks
- COVID-19 Checklist for Special Events and Gatherings - Updated Dec 11, 2020
- COVID-19 Checklist for Food Catering
- COVID-19 Guidance for Public Washrooms
For further information on gathering limits, please refer to our Events and Gatherings page.
Collecting Patron Information
- WDGPH Notice to Collect Patron Information Poster - Nov 27, 2020
- WDGPH Contact Information for Patrons Form - Nov 23, 2020
- Gathering Limits
WDGPH Section 22 Class Order
Effective 12:01 a.m. on July 17, 2020, Dr. Nicola Mercer issued an updated class order under Section 22 of the Health Protection and Promotion Act. An establishment falling within the scope of this Order (including restaurants/bars/taverns) is required to make the best efforts in respect of the requirements of the Order. In complying with the best efforts requirements, owners and operators shall not require employees or members of the public to provide proof that they qualify for any of the exemptions set out in Section 1 of the Order. Please also refer to the applicable regulation regarding provincial face covering requirements.
Persons must wear their face covering inside the establishment (including bars/taverns) at all times, unless it is reasonably required to temporarily remove the face covering for services provided by they establishment. For example, a face covering can temporarily be removed while eating or drinking.
Ontario resources related to food services or events
- Guidance for restaurant and food services sector
- Guidance for food processing sector
- Food retail – stock, produce, meat or grocery associates
- Food retail – food retail sector
- Restaurants – restaurant servers, cooks and dishwashers
- Restaurant and food services sector tip sheet
- General guidance for curbside pickup and delivery services
- Guidance for professional meeting and event facilities during COVID-19
Public Health Agency of Canada
In the Workplace
Personal Protective Equipment (PPE)
- Putting on and taking off PPE handout
- When and how to wear a mask for the general public
- Workplace PPE Supplier Directory for an up-to-date list of Ontario companies and business associations that supply PPE
Cleaning and Disinfection for Public Settings
- Public Health Ontario - Cleaning and disinfection for public settings
- Public Health Agency of Canada - Cleaning and disinfecting public spaces during COVID-19
- Health Canada - Hard surface disinfectants and hand sanitizers
As a business owner, it is your responsibility to ensure that prior to reopening, that you have met the requirements as outlined in the information and resources provided above. Please also be aware that Wellington-Dufferin-Guelph Public Health is unable to review individual business reopening plans. An inspection of your facility will occur in the near future, based on risk assessments and Public Health Inspector capacity and availability as we continue to respond to the COVID-19 pandemic. Due to the volume of calls and questions we receive, we may be unable to respond to questions in a timely manner. Please make all efforts to thoroughly review the information and resources provided above.
If, after reviewing the resources available, you have additional questions, you can contact a public health inspector at 519-822-2715 extension 4753 or PHI.Intake@wdgpublichealth.ca