Travel information and instructions

An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice.

The following travel advice can also be found on the Government of Canada website.

Instructions for Canadians who have recently travelled

The Government of Canada has put in place an Emergency Order under the Quarantine Act that applies to all travellers arriving in Canada in order to slow the introduction and spread of COVID-19 in Canada.

Travellers with symptoms: mandatory isolation

If you have recently returned to Canada and you have symptoms, you must ISOLATE. This is mandatory. If required, immediate medical attention will be provided upon arrival in Canada.

Mandatory isolation means you MUST:

  • Go directly to the place where you will isolate, without delay, and stay there for 14 days.
  • Go to your place of isolation using private transportation only, such as your personal vehicle.
  • Stay INSIDE your home.
  • Do not leave your place of isolation unless it is to seek medical attention.
  • Do not go to school, work, other public areas or use public transportation such as buses and taxis.
  • Stay in a separate room and use a separate bathroom from others in your home, if possible.
  • Do not have visitors and limit contact with others in the place of isolation, including children.
  • Do not isolate in a place where you will have contact with vulnerable people, such as older adults and individuals with underlying medical conditions.
  • If your symptoms get worse, contact your health care provider or Telehealth Ontario at 1-866-797-0000 and follow their instructions.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Travellers without symptoms: mandatory quarantine

If you have recently returned to Canada and you have no symptoms, you must QUARANTINE (self-isolate) yourself. This is mandatory. You are at risk of developing symptoms and infecting others.

This means you MUST:

  • Go directly to your place of quarantine, without delay, and stay there for 14 days.
  • Do not go to school, work, other public areas and community settings.
  • Monitor your health for symptoms of COVID-19.
  • Arrange to have someone pick up essentials like groceries or medication for you.
  • Do not have visitors.
  • Stay in a private place like your yard or balcony if you go outside for fresh air.
  • keep a distance of at least 2 arms lengths (approximately 2 metres) from others.

You can take public transportation to get to your place of self-isolation after you arrive in Canada, but you must not stop on the way home, and practice physical (social) distancing at all times.

Violating any instructions provided to you when you entered Canada could lead to up to 6 months in prison and/or $750,000 in fines.

Check your exposure risk

  • Have you been on a flight, cruise or train, or at a public gathering? Check the listed exposure locations to see if you may have been exposed to COVID-19.

For anyone who develops symptoms of COVID-19:

We strongly encourage you to use this self-assessment tool if you are experiencing symptoms of COVID-19. This new easy-to-use tool asks a series of questions and based on your responses, you will be provided clear direction on what action to take. This may include:

  • continue to practice social distancing;
  • self-isolate;
  • call you primary care provider or Telehealth Ontario at 1-866-797-0000;
  • or in the case of symptoms such as severe difficulty breathing or severe chest pain, call 911 or go to the emergency department.

In general:

  • If you have no symptoms, continue to monitor yourself for symptoms, practice social distancing and get information online from reliable sources.
  • If your symptoms are MILD, stay home and self-isolate. Use the self-assessment tool to help determine if you need to seek further care. Continue to monitor yourself and get information online from reliable sources.
  • If your symptoms are MODERATE with fever, cough or shortness of breath, use the self-assessment tool. The result may indicate you should call your family doctor or Telehealth Ontario at 1-866-797-0000 to arrange an over-the-phone assessment. They may ask that you go to an assessment clinic. If you are sent to an assessment clinic, you will be seen by a clinician who will provide further instruction. If it is determined you need to be tested, the clinician will make the arrangements. You may not be tested.
  • If your symptoms are SEVERE and it is an emergency, please go to your nearest emergency room or call 911.

Is it safe to travel?

What precautions should I take when travelling?

  • An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice. This advisory overrides all other risk levels, with the exception of areas for which we advise to avoid all travel (including regional advisories). The avoid all travel advisories remain valid.

If you are still considering travelling or are already outside of Canada:

  • Check your destination’s Safety and security, Entry/exit requirements and Health sections.
  • Get the Government of Canada’s latest updates on COVID-19.
  • Check the Pandemic COVID-19 travel health notice.
  • Find out what commercial options are still available to return to Canada. Consider returning to Canada earlier than planned if these options are becoming more limited.
  • Ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted.
  • Check with your travel insurance provider to know more about their policies related to COVID-19. Find out if you are covered for medical treatment if you become infected with COVID-19 as well as for extended stays outside of Canada.
  • Travellers should sign up with the Registration of Canadians Abroad service to stay connected with the Government of Canada in case of an emergency abroad or an emergency at home.
  • The World Health Organization (WHO) recommends that international travellers practice usual precautions. This includes:
    • Avoiding close contact with people suffering from acute respiratory infections.
    • Frequent handwashing, especially after direct contact with ill people or their environment.
    • Avoiding close contact with live or dead farm or wild animals.
    • Travellers with symptoms of acute respiratory infection should practice cough etiquette (maintain distance, cover coughs and sneezes with disposable tissues or clothing, and wash hands).
  • If you become sick when you are travelling, avoid contact with others except to see a health care professional.
  • If you feel sick during your flight to Canada or upon arrival, inform the flight attendant or a Canadian border services officer.
  • If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, report this information to a Canada border services agent on arrival in Canada. This is required under the Quarantine Act. The Canada border services agent will provide instructions for you to follow.
  • Follow the messaging on arrivals screens at international airports

Should I cancel my upcoming international travel plans?

  • An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice. This advisory overrides all other risk levels, with the exception of areas for which we advise to avoid all travel (including regional advisories). The avoid all travel advisories remain valid.

Can I still travel to another province?

  • The Canadian government has not restricted movement between provinces through the Federal Emergencies Act yet (as of March 30, 2020).
  • However, the direction from the Canadian government to “stay home as much as possible” includes avoiding all unecessary travel outside of the home (ie. between neighbours, to other provinces, etc).