Headwaters COVID-19 Assessment Centre (Orangeville)

Location

  • Self-contained, semi-permanent, hard-sided tent located at the top parking lot at 140 Rolling Hills Drive via Highway 10 in Orangeville.
  • Directional signage and directional assistants will be available to direct drivers to the drive-through COVID-19 Assessment Centre.

Hours

  • 9 a.m. to 5 p.m. daily, 7 days per week (*New hours effective April 10, 2020). Please note, the last car will be added to the line at 4:30 p.m.

How it works

People will drive through and be assessed in their cars. Walk-ins will also be accepted.

Who you will be assessed by

  • The Headwaters Assessment Clinic is staffed by local family physicians and team members from home and community care, primary care and the hospital.

What to expect

  • Please bring your health card with you.
    • NOTE: As of March 19, 2020, the Ontario government is waiving the three-month waiting period for OHIP coverage. If you do not meet the criteria for OHIP coverage and are uninsured, the province will fund the cost of COVID-19 services. Also, if your health card is currently expired or expiring soon, you do not need to renew to receive access to health services.
  • We anticipate an average of about 15 minutes for an assessment but the lines and wait time will be unpredictable.
  • We will have two drive through lanes which means if we are fully staffed that we would be able to assess two vehicles at once. There will not be any additional staff for walk-ins so that means depending on how many walk-ins we get, they may not be able to screen two vehicles at a time.
  • Vehicles will come through and be handed an assessment screening tool which is a sheet that those being screened have to fill in.
  • Based on those answers, that will determine whether people are tested. Not everyone will be tested.
  • If a person needs to be tested, based on the assessment tool, they will register and pull into the drive through tent and turn off their car.
  • A member of the care team (nurse and physician) will assess them while they are still in the vehicle.
  • If they meet the criteria, they will get a nasal pharyngeal swab
  • Depending on the symptom severity they will be told to self-isolate or visit the emergency department while they await test results.