Outdoor Air Quality Complaints

Policy

Category: Health Hazard Prevention and Management
Subject: Outdoor Air Quality Complaints
Division: N/A
Policy Number: CA.84.01.107
Effective Date: Apr. 2006

POLICY STATEMENT

It is the policy of Wellington-Dufferin-Guelph Public Health (WDGPH) to prevent or reduce the burden of illness and decrease heath outcomes from health hazards associated with outdoor air quality complaints in accordance with the most current version of the Health Hazard and Prevention Protocol the Risk Assessment and Inspection of Facilities Protocol, and the Identification, Investigation and Management of Health Hazards Protocol under the Ontario Public Health Standards and the Health Protection and Promotion Act. Outdoor air quality falls under the jurisdiction of the Ministry of the Environment.  Because of its health role, WDGPH will respond and attempt to resolve outdoor air quality concerns that fall outside of the mandate of the Ministry of the Environment.

 

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

CA.84.02.107  Outdoor Air Quality Complaints
Health Hazard and Prevention Protocol
Risk Assessment and Inspection of Facilities Protocol
Identification, Investigation and Management of Health Hazards Protocol
Ontario Public Health Standards
Health Protection and Promotion Act

 

APPROVED BY

Rob Thompson 


Procedure

Category: Health Hazard Prevention and Management
Subject: Outdoor Air Quality Complaints
Division: N/A
Procedure Number: CA.84.02.107
Effective Date: Apr. 2006

PROCEDURE

  1. Follow the procedure CA.84.02.101General Procedure for Investigating a Health Hazard Complaint.
  2. Follow the procedure CA.84.02.112 Heat Alert for any complaints/concerns specifically about high heat and humidex levels.
  3. In investigating the complaint make a referral as appropriate to one or more of the following agencies:
  • Ministry of the Environment Pollution Hotline at 1-866-663-8477;
  • Ministry of Environment Spills Action Centre (SAC) 1-800-268-6060; or
  • Ministry of Labour 1-877-202-0008.
  1. The Public Health Inspector (PHI) shall identify him/herself to the owner/operator and state the reason for the visit. The owner/operator or designate present is provided the opportunity to accompany the PHI during the inspection.
  2. Use the CSR electronic form in Hedgehog to conduct the inspection.  Refer to the Hedgehog User Manual as required.

OPERATIONAL OBJECTIVES

  1. Non-point Source (e.g. Smog)

If complainant is symptomatic, advise to seek medical attention:  Also notify complainant that smog is within MOE jurisdiction and provide general information if requested (see references and fact sheets).

  1. Point Source (e.g. Industry)

If complainant is symptomatic, advise to seek medical attention.  Notify the appropriate agency of the issue.

  1. Point Source (e.g. Fire)

If complainant is symptomatic, advise to seek medical attention.  Determine if MOESAC has been contacted.  Determine if first responders have been contacted (e.g. Fire Department).  If an immediate health hazard is suspected, a site inspection should be conducted as soon as possible to determine if further action is required.  Liaise with other agency responders on site.  Communication with MOE and the Fire Department may be necessary regarding TAGA (Trace Atmospheric Gas Analyzer) or MSDS information/data.

 

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

CA.84.01.107  Outdoor Air Quality Complaints
CA.84.02.101 General Procedure for Investigating a Health Hazard Complaint.
CA.84.02.112  Heat Alert

APPROVED BY

Rob Thompson