April 12, 2016
Report to: Personnel Committee, Board of Health
Submitted by: Elizabeth Bowden, (Interim) Director, Human Resources and Corporate Services
Subject: STAFF TRAINING
Recommendations
(a) That the Personnel Committee makes recommendation to the Board of Health to receive this report for information.
Background
The investment in training and development of staff enables an organization to learn and grow. It creates the ability to adapt to the changing needs of clients and the communities serviced by WDGPH.
Training provides knowledge and skills where employees have gaps creating the opportunity for maximum individual success. Training also provides an opportunity for employees to increase their knowledge and skills enabling them to provide a greater contribution to the agency and its clients through enhanced programs/services. When employees have the same basic knowledge of processes and procedures, there is a flow and consistency in the delivery of services, providing measurable feedback to the organization and a predictable experience for the client. In addition, training and development provide increased employee engagement as the organization invests in them and their professional development, employees engage to provide enhanced service to the organization.
WDGPH is committed to ensuring staff are able to deliver the array of diverse programs required to fulfil mandated obligations and support client needs.
Appendix “1” outlines mandatory and voluntary programs that were completed, internally, in 2015. Internal programs generally include all the employees in a program/division or across the entire agency. There are no budgetary costs to this training. Staff time is the agency cost for these internal programs.
Appendix “2” outlines mandatory and voluntary training programs and conferences employees attended, externally, in 2015. The majority was voluntary as staff seek ongoing professional development. External training generally have one or just a few participants, with the participants sharing the learning with their peers. The budgetary costs to this training were $108,432, plus staff time to attend these programs.
WDGPH continues to explore development opportunities for staff to ensure the professional delivery of programs and services based on the needs of the clients within the requirements of the standards.
WDGPH STRATEGIC COMMITMENT
Organizational Capacity
We will improve our capacity to effectively deliver public health programs and services.
- We will support a work culture of continuous learning.
PUBLIC HEALTH AND/OR FINANCIAL IMPLICATIONS
The Ontario Public Health Standards require boards of health to:
“…assess, plan, deliver, manage, and evaluate public health programs and services to meet local needs, while continuing to work towards common outcomes, boards of health shall be guided by the following principles: Need, Impact, Capacity, and Partnership and Collaboration[1].”
The area of Capacity states:
“The cornerstone of public health is the quality of its workforce. Programs and services provided by boards of health shall be planned and delivered by staff with both the required technical and professional skills, including core competencies in public health as well as competencies in public health disciplines[2].”
Ontario Public Health Organizational Standards
6.15 Staff development[3]
The board of health shall ensure that the administration develops a workforce development plan which identifies the training needs of staff, including discipline specific and management training, and encourages opportunities for the development of core competencies and partnerships with academic institutions.
The board of health shall ensure that the administration provides formal and informal opportunities for leadership development, such as educational programs, membership in professional associations, coaching and mentoring, for staff at all organizational levels and with consideration to equity and fairness.
The board of health shall ensure that the administration fosters an interest in public health practice for future health professionals by supporting student placements.
Appendices
APPENDIX “1”
|
AGENCY MANDATORY |
APPLICATION SOFTWARE |
|---|---|
|
Accessible Customer Service Standard |
Applicant Tracking System |
|
Accommodation in Employment Training |
Electronic Timesheets |
|
Agency Orientation |
Employee Self-Serve (ESS)/Info:HR System Training |
|
All Policies and Procedures Mandatory for Orientation |
|
|
Baby Friendly Initiative |
HEALTH & SAFETY |
|
Cold Chain Training |
Mask Fit Test: 3M 1870/9210 |
|
Internal Emergency Codes |
Mask Fit Test: 3M 8110S |
|
Management Expense Training |
Fire Extinguisher Training |
|
Non-Violent Crisis Intervention |
Flu Training |
|
Personal Health Information Protection Act (PHIPA) Training |
Internal Emergency Codes |
|
Privacy Guidance Document |
Safe Driving Video |
|
PHIPA Privacy Training - External (Brendan Gray) |
Workplace Hazardous Materials Information System (WHMIS) |
|
Safe Driving Video |
Workplace Violence & Harassment Training |
|
Staff Web Expense Training |
Worker Health and Safety Awareness |
|
Worker Health and Safety Awareness |
MANDATORY POLICIES |
|
LEADERSHIP DEVELOPMENT |
CA.56.01.108 - Disposal of Biohazardous Materials and Management of Exposure |
|
Coaching for Success |
CA.58.01.100 - Privacy Governance Policy and Procedure |
|
Conflict & Me |
Personal Health Information Protection Act (PHIPA) Training |
|
Essentials of Leadership |
PROGRAM MANDATORY |
|
Budget Training 2015 |
|
|
Certificate in Infection Control |
|
|
CPR |
|
|
Management Expense Training |
APPENDIX “2”
| ROLE SPECIFC TRAINING - Often only 1 or 1 people attend each of these.xx | ||
|---|---|---|
| Course Name | Course Name | Course Name |
| Safe Talk Workshop |
Best Start Resource Centre - Annual |
Communication in Inter-Professional Teams |
| 2015 Association of Ontario Public Health Business Administrators (AOPHBA) Conference |
Best Start Resource Centre - Annual Conference |
Community Data Program Annual Leads Conference |
| 2015 Association of Public Health Epidemiologists in Ontario (APHEO) Workshop Conference |
Baby Friendly Initiative (BFI) 20hr Train-the-Trainer Workshop |
Central Service Association of Ontario (CSAO) Medical Devices Reprocessing Techniques |
| Apple Cider Production Workshop | BFI Capacity Building Day and BFI Pre-assessment |
Central West Infection Control Network (CWICN) Environmental Workshop |
|
2015 Better Outcomes Registry & |
BORN Ontario Conference |
Editing Out Bias |
|
2015 Health School Communities |
Breastfeeding Level 2 |
Education Program for Immunization Competencies (EPIC) |
| 2015 Health School Communities National Forum |
Breastfeeding Level 2 Course |
Environmental Cleaning and |
| 2015 Personal Health Information Protection Act (PHIPA) Connections Summit |
Breastfeeding Updates with Kathy |
Ensemble Prévenons l’Obésité Des |
|
A Framework for Analyzing Public |
Buckle Up Bears Annual Car Seat |
EPODE Workshop – Obesity |
|
A Key Aspect of Overall Oral Health |
Building Defensible Bid Evaluations |
Municipal Planning 1 (Course # |
|
A Key Aspect of Overall Oral Health |
Burlington Physical Literacy Summit |
Expanding Horizons for the Early |
|
Achieving Success with Difficult |
Canadian Benefits Program Certificate |
Expanding Horizons for the Early |
|
Addressing the Challenges of Poverty |
Canadian Lactation Consultants |
Feeding and Swallowing: Practical |
|
Association of Public Health Nursing |
Canon DSLR Camera and Video Use |
First Steps for the Speech-Language |
|
Antimicrobial Stewardship in Hospitals |
Ceridian Insync Payroll Processing |
Food for Health Research Forum |
|
APHEO 2015 Conference |
Ceridian Year End Seminar |
Food Safety for Cider Producers |
|
Association of Supervisors of Public |
Child Care Cooks Conference |
Germiphene Infection Control & |
|
ROLE SPECIFIC TRAINING – Often only 1 or 2 people attend each of these. |
||
| Course Name | Course Name | Course Name |
|
ASPHIO Spring Conference |
Childhood Apraxia of Speech: A |
Get Assertive! |
|
Association of Ontario Public Health |
Canadian Institute of Public Health |
Hay Group - Introduction to Job Evaluation |
|
Avaya Communication Server 100 |
CIPHI Conference Webinar |
HIV Point of Care (POC) Testing |
|
Avaya Communication Server 1000 |
CIPHI Conference Webinar |
How to Reduce the Oral Health & |
|
Barriers to Accessing Oral Health Care |
Canadian Mental Health Association |
Infant Mental Health – Community |
|
Battling Barriers to Women’s Health |
Collaborative and Proactive |
Infant Mental Health and Early |
|
Basic Emergency Management |
Collective Agreement Training |
Infection Control and Occupational |
|
Best Start Conference 2015 |
Coming Alongside the Struggling |
Infection Prevention and Control |
|
Infectious Diseases 2015 Workshop |
Ontario Association of Public Health |
Taking Action to Create a Healthier |
|
International Society of Travel |
Obesity in Preconception and |
The 4-C’s in Solving the Caries Puzzle |
|
Introduction to Geographical |
Ontario Association of Public Health |
The Ontario Baby-Friendly Initiative 2015 |
|
Introduction to Incident Management |
Ontario Library Association |
The Ontario Public Health Conference |
|
Introductory Media Training Workshop |
Ontario Public Health Library |
Think Globally Act Locally |
|
Inventory Module – Panorama |
Opening Doors |
The Ontario Public Health Conference |
|
Institute of Public Health |
Oshup (Technology) Conference |
Training Auditory Processing in |
|
IPAC-Central South Ontario (CSO) and |
Ontario Society of Nutrition |
Translating Research into Policy and |
|
IPAC-Peel and Neighbouring Areas |
OSNPPH Conference – Fueling |
Translating Research into Policy and |
|
Knowledge Mobilization Certificate |
PHO Infectious Disease Workshop |
Trauma Essentials: A |
|
Land-Use Planning |
PHO Infectious Disease Workshop |
Travel Medicine Review and Update |
|
ROLE SPECIFIC TRAINING – Often only 1 or 2 people attend each of these. |
||
|
Course Name |
Course Name |
Course Name |
|
Linking for Healthy Communities: |
Phonological Awareness: An |
Vaccine Preventable Diseases (VPD) |
|
Mental Health Awareness |
Practical Leadership for Employee |
VPD Professional Development Day |
|
Mental Health, From a Personal |
Primary Care Teen Triple P |
Wellington-Dufferin-Guelph Public |
|
Microsoft Specialist: Windows 7 Boot |
Public Health Ethics in Practice: |
Wells and Water Systems |
|
Motivation Strategies Related to |
Quality and Safety Summit 2015 |
Workers Compensation Administration |
|
Moving Towards Change: Motivational |
Resilience: A Paradigm Shift |
Workers Compensation Administration |
|
Moving Towards Change: Self- |
Social Thinking Conference |
University of Guelph Sexuality |
|
MS Word |
Star 12 All-Access Training Pass |
|
|
National Conference on Ending |
Sexually Transmitted Infections |
|
|
Navigating Negotiated Request for |
Suicide Alertness for Everyone |
|
|
Nursing Child Assessment Satellite |
Suicide Awareness |
|
|
Not by Accident – Cannabis Policy |
Superwoman: Battling Barriers to |
|
|
Not by Accident Conference |
Supplier Performance Management |
|
References
[1] Ontario. Ministry of Health and Long-Term Care. Ontario public health standards. Toronto, ON: Queen’s Printer for Ontario; 2008 [revised 2014 May 1; cited 2014 May 1]. Available from:
http://www.health.gov.on.ca/en/pro/programs/publichealth/oph_standards/d… [PDF].
[1] Ontario. Ministry of Health and Long-Term Care. Ontario public health standards. Toronto, ON: Queen’s Printer for Ontario; 2008 [revised 2014 May 1; cited 2014 May 1]. Available from:
http://www.health.gov.on.ca/en/pro/programs/publichealth/oph_standards/d… [PDF].
[1] Ontario Public Health Organizational Standards. Ministry of Health and Long-term Care. Ministry of Health Promotion and Sport. February 2011© Queens Printer for Ontario 2011
http://www.health.gov.on.ca/en/pro/programs/publichealth/orgstandards/do… PDF].
Prepared by: Elizabeth Bowden,
(Interim) Director, Human Resources and Corporate
Services
Reviewed by: Dr. Nicola Mercer,
Medical Officer of Health &
CEO
Approved by: Dr. Nicola Mercer,
Medical Officer of Health &
CEO
